Dialing
- Troubleshooting softphone/microphone issues.
- What internet speed is required to run PhoneBurner?
- Does Call Recording Stay on When Using Call Transfer if the Transfer Agent is Conferenced in but the Lead is Not Transferred?
- SMS / Text messaging available (in Beta)
- The Dailer is in use message
- What are allowed dailing times?
- Phoneburner Settings:General
- Can a Text Be Sent to a Local Id Number?
- Dialing a Number direct from a Contact Record (Click to call) with the softphone
- PhoneBurner Settings-Dispositions
- How Do I Disposition a Live Answer Call?
- Why can't I select a button? They are all Grey?
- How Do I Finish or Resume a Dial Session I Have Already Started
- I Can't Select Any Buttons After My Call. They Are All Grey/Greyed Out
- What Information Does Technical Support Need to Troubleshoot Dial Session Problems?
- I am making calls and talking to people but its not showing in my talk time?
- Why Are My Voicemails Not Being Left?
- Is There a Way Dial the Next Number as Soon as a Call Ends?
- What Is a Phone Script?
- PhoneBurner Settings: ConnectMe
- PhoneBurner Settings: Click to Present
- PhoneBurner Settings: Limit Area Codes
- What Happens When My Free Trial or Limited Account Runs out of Minutes?
- System Requirements: Port 443
- Can I Change How Long the System Waits for an Answer?
- Can I Block / Allow Certain Area Codes?
- How Do I Start a Dial Session?
- Telemarketing Calling Hours Information
- Caller ID (CID) Information
- How Do I Setup A Softphone?