Maximizing SMS Deliverability with Templates

At PhoneBurner, we are committed to providing you with the tools and resources needed to communicate effectively with your clients through SMS. To help you achieve optimal deliverability and compliance, we have developed a series of SMS templates. These templates are designed to help streamline your communication process and enhance the reliability and effectiveness of your messaging.

Why Use SMS Templates?

Using our pre-approved SMS templates offers several key benefits:

Enhanced Deliverability: Each template is crafted to meet carrier standards, reducing the risk of messages being blocked or filtered. These templates were developed after several hours of research, analyzing patterns and practices that resulted in the highest SMS deliverability rates.

Consistency in Messaging: Deliver a consistent message that maintains the professional image of your business.

Time Efficiency: Save time and effort in crafting messages that adhere to best practices, allowing you to focus more on your business.

Please note: Incorporating opt-out language in your SMS messages is a best practice and a legal requirement under the Telephone Consumer Protection Act (TCPA). Including an opt-out mechanism like "reply STOP to end" ensures that recipients have a clear and immediate way to stop receiving messages if they choose.

Using the Templates

To use these templates, select the one that best fits your communication needs and personalize it with specific details like the customer's name, appointment dates, or special offers. Then, add it to your SMS Library. 

Template Categories

We offer templates tailored for various industries and scenarios, including:

Insurance: From policy updates to renewal reminders, our templates help you convey critical information clearly and professionally.

Real Estate: Engage with clients about property listings, appointment confirmations, and more with messages that drive action and engagement.
Mortgage: Support clients through the application process, provide updates on loan status, and maintain ongoing communication to nurture client and realtor relationships effectively.

Leveraging our pre-designed SMS templates is a straightforward way to help your messages reach their intended recipients. Think of these templates as your communication partners, empowering you to craft and send effective messages.

Please note: While we strive to provide reliable SMS messaging services, we do not guarantee the deliverability or compliance of these messages. Users should be aware that they are using this service at their own risk. It is essential to remember that SMS messaging requires prior consent from recipients to comply with regulations. We recommend that users independently counsel with their own counsel to verify compliance with relevant regulations.

For any further assistance or questions, feel free to reach out to our Trust & Safety team at trust@phoneburner.com.

Insurance SMS Templates

1. Hi [Customer Name], this is [Your Name] from [Your Company]. I'm reaching out because one of your insurance policies is renewing soon. Let us know if you have any questions or are ready to move forward. Reply STOP to end.
2. Hello [Customer Name], [Your Name] here at [Your Company]. Did you want to schedule a call to review your policy and ensure it still fits your needs? Text back or call me at this number. Reply STOP to end.
3. Hi [Customer Name], it's [Your Name] from [Your Company]. Thanks for speaking with me today about your property insurance. We look forward to serving you further. Reply STOP to end.
4. Greetings [Customer Name], this is [Your Name] from [Your Company]. We've sent you an email with important information regarding your insurance. Please check, including your spam folder. Reply STOP to end.
5. [Customer Name], this is [Your Name] at [Your Company]. Feel free to text or call me at this number with any questions about your insurance coverage. Reply STOP to end.
6. Hello [Customer Name], I'm [Your Name] at [Your Company]. We're reviewing your policy details and will reach out with updates shortly. Stay tuned. Reply STOP to end.
7. Hi [Customer Name], this is [Your Name] with [Your Company]. Just a reminder about our upcoming appointment to discuss your insurance needs. See you then! Reply STOP to end.
8. Greetings, [Customer Name], [Your Name] from [Your Company]. We appreciate your trust in us for your insurance needs. Let us know how else we can help. Reply STOP to end.
9. Hello [Customer Name], it's [Your Name] from [Your Company]. We've updated your insurance policy terms. Please review them and get back to us with any concerns. Reply STOP to end.
10. Hi [Customer Name], [Your Name] at [Your Company]. Confirming we received your recent insurance inquiry. We'll be in touch with more details soon. Reply STOP to end.

Real Estate SMS Templates

1. Hello [Customer Name], this is [Your Name] from [Your Company]. You requested info about our land sale. Please call me back at this number to discuss. Reply STOP to end.
2. Hi [Customer Name], it's [Your Name] at [Your Company]. Regarding the land you're interested in, I'm here to help with any questions. Call or text me! Reply STOP to end.
3. Greetings, [Customer Name]. This is [Your Name] from [Your Company]. Please sign and return the authorization as soon as possible. I'm looking forward to proceeding! Reply STOP to end.
4. Hello [Customer Name], I'm [Your Name] from [Your Company]. I look forward to receiving your documents soon. Have a nice day! Reply STOP to end.
5. [Customer Name], this is [Your Name] from [Your Company]. Confirming the address for our meeting: [Meeting Address]. See you there! Reply STOP to end.
6. Hi [Customer Name], this is [Your Name] at [Your Company]. Just a quick reminder of the land viewing appointment this Friday. Let me know if you need to reschedule. Reply STOP to end.
7. Greetings, [Customer Name]. It's [Your Name] at [Your Company]. We have received your offer on the property. We will update you shortly on the next steps. Reply STOP to end.
8. Hello [Customer Name], this is [Your Name] from [Your Company]. We're excited to assist you with your real estate needs. Feel free to reach out at any time. Reply STOP to end.
9. [Customer Name], this is [Your Name] from [Your Company]. Thanks for your interest in our properties. We hope to finalize your purchase soon. Reply STOP to end.
10. Hi [Customer Name], it's [Your Name] from [Your Company]. We appreciate your interest and are here to assist you throughout the buying process. Reply STOP to end.

Mortgage SMS Templates

1. Hello [Customer Name], this is [Your Name] at [Your Company]. We've received your inquiry about our mortgage services and have sent you an application form to your email. Please ensure it's completed so we can move forward with your loan request. Reply STOP to end.
2. Hi [Customer Name], it’s [Your Name] from [Your Company]. I'm updating you on your loan process. We are currently reviewing your documents and will reach out soon with the next steps. Reply STOP to end.
3. Hello [Customer Name], this is [Your Name] from [Your Company]. Just a reminder to send back the completed loan application we emailed you. Let me know if you need any help! Reply STOP to end.
4. Hi [Customer Name], this is [Your Name] from [Your Company]. We noticed your loan application hasn't been completed yet. We're eager to help you finalize it so you can move closer to securing your mortgage. Let's get your application across the finish line! Reply STOP to end.
5. Hi [Customer Name], great news! Your loan application is pre-approved. Please contact us at [Your Phone Number] to discuss the details and next steps. We’re excited to help you finance your property! Reply STOP to end.
6. Hi [Customer Name], I received your query regarding our mortgage options. At [Your Company], we offer various programs that might suit your needs, including loans for property rehab and no income verification. Let’s schedule a call to discuss further. Reply STOP to end.
7. Hello [Customer Name], I noticed you haven't completed your loan application yet. Completing this form is the first step towards securing your financing. Can I assist you in any way? Reply STOP to end.
8. Hi [Customer Name], it’s [Your Name] from [Your Company]. I'm thrilled to inform you that your loan has been approved! Please check your email for the detailed terms and next steps. Congratulations! Reply STOP to end.
9. Hello [Customer Name], considering refinancing? [Your Company] offers competitive rates and terms tailored to your needs. Contact us today to see how we can help reduce your monthly payments or tap into your home equity. Reply STOP to end.
10. Thank you [Customer Name] for choosing [Your Company] for your mortgage needs. We're here to support you throughout the loan period and beyond. Don't hesitate to reach out for any further assistance or inquiries! Reply STOP to end.