Send a custom SMS while in a dial session

We are going to review how to send a custom SMS message while in a dial session.

Once your account has been approved for sending SMS: 

To begin this process you will begin your dial session. Once your dial session window is up you will see a tab for SMS to select:

Once the SMS tab is selected, you will see the numbers associated with that contact.

You will then select the number and begin your thread:

While speaking to your contact, you can draft your SMS message to them and hit enter to send:

You are also able to see SMS responses to a contact while in a dial session:

If your account has not yet been approved for SMS, please see our Compliance information.