Why is there a $50 SMS application fee?
The fee helps cover an industry-mandated registration cost and the one-on-one support we provide to guide you through approval.
Does paying guarantee that I'll be approved?
No. Approval decisions are made by mobile carriers based on their own rules. PhoneBurner will advocate for you, but cannot guarantee approval.
What happens if I'm not approved? Will I get a refund?
No. The $50 fee is nonrefundable, even if your application is declined.
What happens if I discontinue my use of PhoneBurner and decide to return in the future? Will I need to reapply for texting and pay the fee?
Yes, you will need to complete a new application and pay the $50 fee again.
What qualifies me to apply for SMS registration?
You must have:
- A valid EIN
- A website you control and can update
- Written consent from the contacts you plan to text
- A compliant use case under carrier guidelines
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