To improve your chances of approval for text messaging, please review our SMS Checklist to ensure you have met all of the necessary requirements set forth by our carriers.
Approval for text messaging isn't guaranteed and may take 15-20 business days or longer.
Approval is determined by the carriers, not PhoneBurner, but we are here to advocate for you along the process.
- Employer Identification Number (EIN): Ensure you have a valid EIN for your organization. We are unable to register sole proprietors for texting at this time due to carrier requirements, but we are actively working toward being able to offer this option in the future.
- Website: Ensure you have an accessible and functional website for your business.
- Contact Consent: Obtain clear written consent from your contacts to send them text messages. If you do not have consent, you cannot text them. There are no exceptions. Keep reading for information on how to obtain written consent.
Important note: Make sure this language is placed above the submission button and is accompanied by a checkbox. (The checkbox is mandatory.)
- Federal, state, and local laws may require additional consent, depending on your use case.
Please email email@example.com with any questions.
NOTICE: The information on this page and any related links is intended for general educational purposes only and should not be construed as legal advice. While PhoneBurner provides tools to enable the use of our platform, it is your responsibility to ensure that you comply with all applicable telemarketing laws and regulations. We strongly advise that you seek legal counsel for specific guidance and advice on compliance matters. If you have any questions or concerns related to the use of our platform, please reach out to us at firstname.lastname@example.org.