Start Dialing with PhoneBurner from GoHighLevel

📋 Video Summary:

This video explains how to launch and manage a dial session using the PhoneBurner app inside Go High Level. Once the integration is installed, users can filter, select, and call contacts directly from the Contact Manager, streamlining outbound calling with disposition tracking and visibility back into Go High Level.

Key Steps Covered:

1. Open the Contact Manager:

   • Navigate to Contacts inside Go High Level.

   • Use filters to create a targeted list of contacts.

2. Select Contacts & Start Dialing:

   • Select the contacts you want to call.

   • Click the PhoneBurner button in the upper-middle of the screen.

   • Keep the checkbox enabled—this ensures you’ll see the Go High Level record details while dialing in PhoneBurner.

3. PhoneBurner Dial Session Window:

   • A new window will launch with your PhoneBurner dial session.

   • Go through contacts one at a time, with the ability to view details and notes from Go High Level.

4. Dispositions Based on Call Outcomes:

   • As you call, you’ll select the appropriate disposition based on what happened:

     • Voicemail

     • No Answer

     • Busy

     • Live Answer

   • For live calls, click the Live Answer button, then End Call when finished.

   • After each call, take as much time as needed to review, take notes, or schedule follow-ups.

This setup allows users to call more efficiently, maintain visibility into Go High Level, and easily track outcomes through PhoneBurner’s disposition tools.

🏷️ Tags:
PhoneBurner dialer, Go High Level integration, contact manager, launch dial session, call dispositions, outbound calling, sales automation, CRM calling, live answer tracking

🧹 Cleaned-Up Transcript:

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Now that you’ve got the PhoneBurner app installed, let’s walk through how to use it to make calls from within Go High Level.

Step 1: Open the Contact Manager

• Head over to the Contact Manager.

• Use filters to narrow down your list however you'd like.

Step 2: Select Your Contacts

• Once you’ve identified the contacts you want to call, select them.

• Click the PhoneBurner button in the upper-middle part of the page.

✅ Leave the checkbox checked—this keeps the Go High Level contact info visible during your dial session.

Step 3: Launch the Dial Session

• Clicking the button will launch a new window for your PhoneBurner dial session.

• You’ll move contact by contact, making calls from the list you selected.

Step 4: Disposition Each Call

• After each call, choose the appropriate disposition:

  • Voicemail

  • No Answer

  • Busy

  • Live Answer (when connected)

• For live calls, click Live Answer, have your conversation, then End Call.

• Take as much time as needed after each call to log notes or schedule follow-ups.

That’s it! With the PhoneBurner + Go High Level integration, you’re ready to start dialing efficiently and track every interaction.

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