PhoneBurner has ZERO tolerance for spam. All spam complaints are taken seriously and will be subject to PhoneBurner’s AUP Policies.
All marketing electronic mail messages (email) you send through the PhoneBurner System must comply with the Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003 (the "CAN-SPAM" Act) (15 U.S.C. §7701) and/or, if applicable, Canada's Anti-Spam Law ("CASL"), and/or any other applicable laws in Your jurisdiction concerning the sending of email messages.
You must include the following information in all marketing emails:
- Your valid, physical postal address;
- Your true identity;
- An accurate subject line;
- Identification that your message is commercial in nature; and
- An opt-out method that you honor.
When using PhoneBurner to send email you must also be sure that you have complied with all terms of service and email restrictions imposed by your email provider. You may not illegally create or collect e-mail addresses, deceptively use email relays or transmissions, or otherwise violate the CAN-SPAM Act or CASL.
We also consider emails sent by dialing and immediately ending a call without waiting for an answer to be both spam and a violation of our policies. Please contact our support team for options on how to enable email broadcasting or send a one-time message to a group of contacts.
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