Two-Factor Authentication

Your PhoneBurner account comes with the ability to enable two-factor authentication.

Two-factor authentication is not required, but we do recommend you enable this feature because it makes your account more secure.

This feature is available to enable for Solo and Team accounts.

Instructions for both are below.

The process to set up two-factor authentication for a Solo account is outlined below:

Select your initials or image in the top right corner.

Select My Account:

You will then select the Security option on the left hand side:

Select the "Turn On" button.

In order to use two-factor authentication, you will need a third party authentication app.

*We recommend either Authy or Google Authenticator.

With each of these apps you will be able to add the authentication either by scanning the QR code or entering the actual access code:

Once added. select the continue button. The system will then ask you to enter a six digit code you can now find in your authenticator app:

Now two-factor authentication is set up for your account.

Once this is set up you will be prompted to enter your six digit two-factor authentication code upon log in.

This code consistently changes upon each login.

The process to set up two-factor authentication for a Team account is outlined below:

For a Team admin who wants their team to be required to use two-factor authentication

You will go to the Team Settings.

Once two-factor authentication is set up for your team, all seats on your team will be required to set up their two-factor authentication.

From the Team Settings you can enable this function for your entire organization:

Once two-factor authentication is set up for your team, all seats on your team will be required to set up their two-factor authentication as outlined above.