Protect your calls with ARMOR™ - Answer Rate Monitoring, Optimization, and Remediation
ARMOR™ provides PhoneBurner customers with a done-for-you, comprehensive and proactive solution to protect your caller reputation, remediate flags, and optimize performance so more of your calls are answered. This includes:
⛨ Carrier Registration: Automatic number registration with the carriers to affirm your calls are legitimate.
⛨ Number Monitoring: Ongoing monitoring of your numbers across all major U.S. carriers.
⛨ Spam Flag Remediation: Proactive negotiation with the carriers to help remove false flags on your behalf - without you having to ask.
⛨ Answer Rate Analytics: Ground-breaking analytics to discover issues and opportunities to get more calls answered.
⛨ Peace of Mind: Avoid the vicious cycle of replacing numbers and build long-term assets that get you results.
Carrier Registration
The ARMOR™ team registers each of your PhoneBurner purchased numbers with the Free Caller Registry. If you buy additional numbers from PhoneBurner, we’ll register those as well, without you having to ask and we renew number registrations after one year when they expire.
Registration affirms to major carriers that a legitimate business or entity is making these phone calls, sending a positive signal to help get your calls delivered and prevents incorrect flagging.
Number Monitoring
Rest easy that your PhoneBurner numbers are being monitored across all of the major U.S. carriers, and you’ll be alerted any time a flag is detected.
The ARMOR™ team focuses on your number reputation so you don't have to, allowing you to dial with more confidence and achieve better results.
Spam Flag Remediation
When you’re flagged, we’re on it - without you having to ask.
The ARMOR™ team proactively negotiates with the carriers on your behalf to get incorrect flags removed and has remediated over 1000 flags. We will notify you when we are successful, or in the event a carrier asks for additional information, the ARMOR™ team will work with you on what is needed.
Answer Rate Analytics
ARMOR™ unlocks answer rate analytics not available anywhere else. The dashboard is built into PhoneBurner to help you make data-driven decisions that optimize your performance.
You can filter by agent, carrier, time of day, day of the week, phone number, line type, and lead sources and compare data by day, week, or month to identify issues and opportunities.
Think of all the insights you can discover with this groundbreaking reporting. Watch the video below to discover what the ARMOR™ Dashboard has to offer.
Data and information shown are for example purposes only. Actual results will vary based on individual use.
To learn how to get started with ARMOR™ and view frequently asked questions, visit this article here. If you have any questions, please reach out to Support@phoneburner.com.
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