All businesses using numbers from PhoneBurner for calls and/or texts should register their Business Profile.
What is a Business Profile?
The Business Profile is a core requirement for both STIR/SHAKEN and A2P 10DLC legislation, recently passed to combat fraud and spam and restore consumer trust in phone and text-based messaging. This short form is used by the carriers to verify your identity on outgoing communications.
Why should I register?
The Business Profile, which can be completed in minutes, includes fields such as business name, registration/EIN number, physical address, industry, website, authorized contact person, and other information.
The information allows carriers to authenticate your ownership of the numbers you use to communicate with your contacts.
Once approved, your Business Profile not only grants you A-level attestation on calls from PhoneBurner numbers, but should pave the way for improved reputation, deliverability and volume thresholds for both phone and text communications.
Additionally, a completed profile will be required by all major U.S carriers (e.g. Verizon, AT&T, T-Mobile, etc.) to send text messages via an application (A2P 10DLC) such as PhoneBurner.
If you are using numbers from PhoneBurner to make calls and/or send text messages, please complete your Business Profile right away to maximize deliverability and get the most out of your outreach.