Why can't I find my video I created using SmartSender video creator? Laura May 01, 2020 22:36 Updated Follow If you have used the Video Creator in SmartSender, the video is not available until you select it and add it as a resource. Related articles How do I add a resource, document or video to SmartSender and my emails? How can I test my connection? How can I attach documents to an email using SmartSender? How many contacts can I import? How do I import contacts? Comments 0 comments Please sign in to leave a comment.