How can I test my connection?

If you are having trouble connecting to the PhoneBurner dialer, please use this link to check your connection:

(You must be logged in to your PhoneBurner account before accessing the test connection link.)

https://www.phoneburner.com/dialer/test/test_connection

If you run the test and something does not pass, please contact support.

Testing your Softphone Connection

https://networktest.twilio.com/

Testing Websockets

PhoneBurner uses WebSockets -- an industry standard technology -- to connect you to the dialer.  

If you are unable to get a dial-in number to connect to the dial session, it may be that security software, or a firewall, is blocking the connection.

Please visit this website to see if you have any ports blocked.

http://websocketstest.com/