If you are having trouble connecting to the PhoneBurner dialer, please use this link to check your connection:
(You must be logged in to your PhoneBurner account before accessing the test connection link.)
https://www.phoneburner.com/dialer/test/test_connection
If you run the test and something does not pass, please contact support.
Testing your Softphone Connection
https://networktest.twilio.com/
Testing Websockets
PhoneBurner uses WebSockets -- an industry standard technology -- to connect you to the dialer.
If you are unable to get a dial-in number to connect to the dial session, it may be that security software, or a firewall, is blocking the connection.
Please visit this website to see if you have any ports blocked.
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