If you are having trouble connecting to the PhoneBurner dialer, please use this link to check your connection:
(You must be logged in to your PhoneBurner account before accessing the test connection link.)
If you run the test and something does not pass, please contact support.
Testing your Softphone Connection
PhoneBurner uses WebSockets -- an industry standard technology -- to connect you to the dialer.
If you are unable to get a dial-in number to connect to the dial session, it may be that security software, or a firewall, is blocking the connection.
Please visit this website to see if you have any ports blocked.