If you started a dial session and were not able to finish for some reason, you can pick up where you left off by clicking on Dial Sessions, then go to the section that says Recent Dial Sessions and click on the finish button for the session you last did and it will resume from where you left off.
Articles in this section
- Troubleshooting softphone/microphone issues.
- What internet speed is required to run PhoneBurner?
- Does Call Recording Stay on When Using Call Transfer if the Transfer Agent is Conferenced in but the Lead is Not Transferred?
- SMS / Text messaging available (in Beta)
- The Dailer is in use message
- What are allowed dailing times?
- Phoneburner Settings:General
- Can a Text Be Sent to a Local Id Number?
- Dialing a Number direct from a Contact Record with the softphone
- PhoneBurner Settings-Dispositions