When setting up a LeadStream, receiving folders are not shared from an admin's account and must be created in each dialing account on a team.
The receiving folder is a dedicated folder in the user account where the contacts will be stored temporarily until the contacts are recycled.
If there is no receiving folder available in the Receiving Folder drop-down menu when accessing a LeadStream, one will need to be created on the Contacts page.
To create a folder, go to Contacts and select the gear icon to the right of Folders. Here you can select the option to create a folder and name it as a receiving folder.
If there is no drop down and a folder is selected by default, this was created when the admin created the leadstream.