If you have accidentally suspended an account or did so on purpose, PhoneBurner saves these accounts so you can easily reactive them when you wish.
1. Click the Team tab towards the top right hand side of the screen
2. Select from the dropdown Show Only Suspended or Show All on the left hand side of the screen.
3. Click the edit button. Next to the agent you would like to reactivate
4. At the top of the agent information you will see a reactivate button. All information that was in their account will remain with the account unless you had transferred it out.