A softphone is a piece of software that allows a user to make phone calls over the internet via a computer. PhoneBurner supports softphones. To setup a softphone contact our Customer Support line at (888)928-7637 and one of our support agents will add this functionality to your account. Once the feature has been added:
1. Click Dial Sessions in the top of your account. Click Dial Session settings then Caller ID.
2. Setup your Caller ID for your softphone by filling out the corresponding fields and as always, remember to click Update Softphone Caller ID to save any changes.