Will I actually lose content or data when downgrading my account? Laura May 01, 2020 18:26 Updated Follow Yes, there is a chance of data loss when downgrading including but not limited too voicemails, call recordings and email templates. You should export any important data prior to the downgrade to prevent data loss. Related articles I am on a 7.5 Hour plan but didn’t use all my minutes, do they roll over? What is the difference between a Network and a Standalone Team account? Is SMS text messaging available? Can I merge duplicate contacts in my account? How do I cancel my account? Comments 0 comments Please sign in to leave a comment.