Will I actually lose content or data when downgrading my account? Laura May 01, 2020 18:26 Updated Follow Yes, there is a chance of data loss when downgrading including but not limited too voicemails, call recordings and email templates. You should export any important data prior to the downgrade to prevent data loss. Related articles I am on a 7.5 Hour plan but didn’t use all my minutes, do they roll over? Do I receive commission if I refer another affiliate? Can I connect ZOHO To PhoneBurner? Is SMS text messaging available? What is the difference between a Networked and a Standalone Team account? Comments 0 comments Please sign in to leave a comment.