How do you dial an extension? Laura May 01, 2020 18:40 Updated Follow Currently an extension in PhoneBurner must be dialed on a keypad by desk, mobile, or soft phone. Related articles How can I dial a number directly from a contact record with a softphone? What is vPhone and how does it work? Help with troubleshooting microphone issues with Softphone How do I set an appointment for a follow up call? Dialer Presets Comments 0 comments Please sign in to leave a comment.